Episode 740: Burnout
Exhaustion. Anxiety. Stress. Depression. Forgetfulness. Irritability. Screaming at large bodies of water. These are some symptoms of burnout.
Hospitals, tech companies, schools and law firms all struggle with burnout. Companies try to fix it. But burnout is really tough to solve. Even the psychologist who coined the term "burnout" had trouble preventing it. After working around the clock, he ended up burnt out.
Today on the show, why burnout is such a menace, and how a 26-year-old call center manager tried to beat it.
Copyright 2020 NPR. To see more, visit https://www.npr.org.