© 2026 WFAE

Mailing Address:
WFAE 90.7
P.O. Box 896890
Charlotte, NC 28289-6890
Tax ID: 56-1803808
90.7 Charlotte 93.7 Southern Pines 90.3 Hickory 106.1 Laurinburg
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Attorney General Jeff Jackson raises concerns about user data as chatbot company goes bankrupt

N.C. Attorney General-elect Jeff Jackson.
House.gov
N.C. Attorney General-elect Jeff Jackson.

Attorney General Jeff Jackson is raising concerns about what could happen to users’ private information as the parent company of Character.AI seeks bankruptcy protection.

The artificial intelligence chatbot platform allowed users as young as 13 and collected data that included private conversations about mental health, relationships and emotional struggles. Jackson and a bipartisan coalition of state attorneys general say that sensitive information should not simply become an asset that can be sold during bankruptcy.

He also said the case could set an important precedent for how personal data is handled when an AI company goes bankrupt. The coalition is asking the bankruptcy court to ensure users can access and delete their information before any sale and to place limits on how private conversations can be used by a future buyer.

North Carolina previously joined an investigation into Character.AI over potential consumer protection and privacy violations.

Kenny is a Maryland native who began his career in media as a sportswriter at Tuskegee University, covering SIAC sports working for the athletic department and as a sports correspondent for the Tuskegee Campus Digest. Following his time at Tuskegee, he was accepted to the NASCAR Diversity Internship Program as a Marketing Intern for The NASCAR Foundation in Daytona Beach, Florida in 2017.