Volunteers donate their time in communities across our region, whether at a homeless shelter, a food bank, or an after-school program. Charlotte resident Connie Oliphant, 86, was one of those people. According to an American Red Cross Survey, just over half of Americans lack basic swimming skills, and over the past four years, the retired teacher worked to help change that. A few weeks before she unexpectedly died last weekend, Oliphant shared insight about her coaching methods that gives adults life-saving skills and confidence in the water.